Be a part of the SaaS Ops Engineering Org with the Frontline Technical Services (FTS) Team to provide enterprise-wide Oracle Database Administration support for production systems across varied platforms such as Oracle SaaS@Customer, Taleo and Responsys, and provide DBA services to application development teams, including database production support over traditional deployment platforms as well as Cloud platforms like OCI. Provide DBA support with a high degree of customer service, technical expertise, and timeliness. Provide accurate and creative solutions to user problems of complex nature to ensure user productivity.
Provide Development and/or Production support. This includes creating primary database storage structures, designing and creating primary objects, modifying database structure as necessary for enhancements or performance, creating documentation, designing interfaces, database objects, and creating plans. Monitor and optimize performance of the database, plan for backup and recovery of the database, and allocate system storage and plan future storage needs. Create database-related scripts and programs to support development and production environments. Research, evaluate, design, test, recommend, and plan implementation of new or improved RDBMS, ETL and database tools. Must have a thorough understanding of Basic Cloud Concepts (IaaS, PaaS and SaaS) and should be willing to work in 24x7 shifts including night shifts.
Job duties are varied and complex utilizing independent judgment. Candidate should have at least 5-7 years of experience supporting enterprise-grade relational databases as a DBA, with multiple distributed relational DBMS or a depth and focus in Oracle and related tools. Exposure and practice at using the DBMS to optimize performance of large databases for enterprise use is preferred. Experience with an organization with a key 24 X 7 reliance on its database is desirable. Experience in Automation and Scripting with an IT-Operational background and IT Infrastructure workflows and frameworks is desirable. 4 year BE degree or equivalent desired.